At Vastrapvt, we are committed to ensuring your satisfaction with every purchase. If there’s an issue with your order, we’re here to assist you within the following guidelines:

1. Eligibility for Returns/Exchanges:
   • Only products that are defective or delivered in the wrong size are eligible for return or exchange.
   • The item must be unused, unwashed, and in its original condition with tags and packaging intact.
2. Timeframe for Exchange:
   • Exchanges must be initiated within 7 days of receiving your order.
   • No exchanges will be processed beyond the 7 days.
3. Non-Exchangeable Items:
   • Products damaged due to misuse, improper care, or regular wear and tear are not eligible for exchange.
4. Exchange Process:
   • To request an exchange, email us at support@vastrapvt.com with your order details and photos showing the defect or incorrect size.
   • Once approved, we will process your exchange at no additional shipping cost.
5. Refunds:
   • Refunds are not offered. Exchanges will be provided for eligible cases only.
6. Shipping Costs:
   • All shipping costs for exchanges are covered by Vastrapvt.

Your satisfaction is our priority. For any questions or support, please contact us at support@vastrapvt.com or 7483509095.