Privacy Policy

At Vastrapvt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our website.

Who We Are

Vastrapvt is a clothing and accessories brand focused on sustainable and stylish fashion. Our website URL is [insert website URL], and you can contact us at:

  • Email: support@vastrapvt.com
  • Phone: 7483509095
  • Address: Room 12, Michael Building, Rameshwaram, Mundumveli, Ernakulam, Kochi, Kerala – 682507 

What Personal Data We Collect and Why

Personal Data We Collect

  • Contact Information: Name, email address, phone number, and shipping address for order processing and customer support.
  • Account Preferences: Details related to user preferences for a personalized shopping experience.
  • Transaction Data: Purchase history and payment information for processing orders securely.
  • Technical Data: Cookies, IP address, and browser details for site functionality and analytics.

Purpose of Data Collection

  • To process and fulfill orders, including shipping and returns.
  • To provide customer service and respond to queries.
  • To improve our website, offerings, and marketing strategies.
  • To comply with legal and regulatory obligations.

Comments

When visitors leave comments on our site, we collect the data in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload media files, avoid uploading images with embedded location data (EXIF GPS), as this information may be publicly accessible.

Contact Forms

Data submitted through our contact forms, such as names and email addresses, is retained for six months for customer service. This information is not used for marketing without your consent.

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and offer personalized content. You can manage cookie preferences through your browser settings.

Analytics

We use third-party analytics tools to collect anonymous data about site traffic and usage. Users can opt out of analytics tracking by following instructions provided by our analytics provider.

Who We Share Your Data With

We only share your data with trusted third-party service providers, such as:

  • Payment Processors: To securely process transactions.
  • Shipping Partners: For delivering your orders.
  • Analytics Providers: To improve our services.

Each third-party provider adheres to strict data protection standards, and their privacy policies are available upon request.

How Long We Retain Your Data

  • Contact Form Entries: Retained for 6 months.
  • Analytics Records: Retained for 1 year.
  • Purchase Records: Retained for 10 years for legal and financial purposes.

Your Rights Over Your Data

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to incorrect or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of data collection and processing where applicable.

To exercise these rights, please contact us at [insert email address].

Where Your Data Is Sent

Data may be transferred outside the European Union via secure channels compliant with EU data protection standards. This includes web hosting and cloud storage services.

How We Protect Your Data

We implement robust security measures, including:

  • Encryption of sensitive data.
  • Two-factor authentication for account access.
  • Regular staff training on data protection.

Data Breach Procedures

In the event of a data breach, we have protocols for immediate reporting, containment, and notification to affected parties and relevant authorities as required.

Third-Party Data

If we receive user data from third-party advertisers or affiliates, we ensure it complies with our privacy policy and applicable laws.

Automated Decision Making and Profiling

We may use automated systems for recommendations or marketing. These processes do not involve decisions with significant legal or personal impacts.

Contact Information

For privacy-specific concerns, please contact:

  • Email: support@vastrapvt.com
  • Phone: 7483509095
  • Contact Person: Privacy Team

Thank you for trusting Vastrapvt. We are committed to safeguarding your privacy while delivering an exceptional shopping experience.

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